Supply Chain recovery to support customer business plan. (Duration 5 months)
Project lead to support client’s supplier arrears recovery of a specific commodity to support year end shipments/ business plan. There was strong focus on integration between supply chain and suppliers driving a continuous improvement framework to enable and support future success.
Factors considered
Total arrears and pareto volume by supplier
Order book size and complexity
Supplier risk to Customer
Build plan volume daily/ weekly/ monthly to support year end goal
Impact profile affecting production kit and load dates
End to end process steps and key stakeholders
Key steps applied
Process mapped the extended order to delivery value stream to include both customer and supplier
Risk analysis for potential failures completed
Deep dive review of order book and critical customer requirements
Analysed order book and schedule to find areas of slack to capitalise on and assist short term quick wins
Laser focus on customer need dates and expediting from supplier were necessary
Capacity planning focus
Created a supplier improvement matrix with key customer requirements to enable a continuous improvement framework to drive future success
Coached suppliers on the improvements required to drive improvement on their matrix scores
Summary of results
Arrears portfolio reduced by 95%
Project delivered on time and on cost
Stabilised supply chain processes
Supported and achieved year end business plan
Supplier matrix embedded with continuous improvement plans in place to develop supplier capability
Customer/ supplier relationship and engagement developed and improved